services

All kind of data sources, including active probes and third-party source systems, are supported, helping you improve the telecom customer experience you deliver. With a comprehensive and expandable set of profitable use cases

Software development services for your innovative ideas

SoftwareFactory believes that only a holistic, end to end approach will bring the desired business benefits from the implementation of customer experience management in telecom organizations. Therefore, SoftwareFactory’s unique approach towards CEM covers the complete customer lifecycle, with special focus on service usage. However, as SoftwareFactoryoffers a broad portfolio of IT tools in this field (solutions handling customer complaints, CRM data, social media monitoring and loyalty management), data from other sources can be integrated into Comarch CEM easily, providing an accurate and up to date 360°-degree view of customer perception and satisfaction.

0 +

Project Completed

Vivamus magna justo, lacinia eget consectetur sed

0 +

Clients Served

Vivamus magna justo, lacinia eget consectetur sed

0 %

Loyal Clients

Vivamus magna justo, lacinia eget consectetur sed

Build your custom software for your business

All kind of data sources, including active probes and third-party source systems, are supported, helping you improve the telecom customer experience you deliver

Systems Integration

Our Implementation and IT integration services include staging and the installation of technology, configuration and integration, as well as testing, training, and handover to operations for ongoing successful usage and adoption

Software Factory

Software factory–based application development addresses the problem of traditional application development where applications are developed and delivered without taking advantage of the knowledge gained and the assets produced from developing similar applications. Many approaches

Structured Cabling Supply & Services

Cabling is the lifeline of your IT network, transmitting the voice, data, and video signals you depend on each day for your critical business activities